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Putting Mediation & Conflict Management Skills to Work in Ethics Consultations

  • Fri, November 15, 2013
  • 9:00 AM - 4:15 PM
  • Emory Center for Ethics, Atlanta, GA


Registration is closed
This interactive, one-day workshop presents an alternative model for ethics case consultation. Based on the seminal work of Nancy Dubler and Carol Liebman, “Bioethics Mediation: A Guide to Shaping Shared Solutions”, this model provides a mediation framework to resolve disputes among health care professionals, patients, and families in the clinical environment. The treatment of serious illness is often an occasion for conflict. Ethical dilemmas are frequently differences and misunderstandings grounded in poor communication, power struggles or disputes over real or perceived inequities in access to health care.

Through this workshop, participants will explore conflict engagement, conflict styles, conflict in healthcare and the TRIP model. The afternoon will provide an opportunity to apply these conflict management skills to a case study utilizing standardized patients.

 8:45  Registration and Coffee
 9:00  Welcome Kathy Kinlaw
 9:15  "The Preface" - A Case Study
 Charlene Bunts, Deborah Cruze
 9:30  Conflict Engagement
 Tim Hedeen
 10:30  Conflict Styles
 Charlene Bunts
 11:30  Break  
 11:45  TRIP Model
 Tim Hedeen
 12:45  Lumch  
 1:30  Conflict in Healthcare
 Charlene Bunts
 2:15  Narrative Theater with Standardized Patients
 2:45  Break
 3:00  Group Breakouts -- Ethics consultation using mediation techniques
 Deborah Cruze, Charlene Bunts
 3:45  Share Results of Groups
 Kathy Kinlaw
 4:15  Closing/Evaluation  

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